Returns & Exchanges
At VYN, we want you to feel confident in every purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. If your new fashion piece isn't the perfect fit, our streamlined process ensures a quick and hassle-free resolution.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Attach the Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return package.
Drop Off and Refund
Hand your package to the designated carrier; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing